1. Booking & Payment

Your place is confirmed upon receipt of your non-refundable deposit of AUD $1000.

Full payment is required by 8 weeks prior to retreat date.

Payment plans are available by request and must be agreed to in writing.

2. Cancellation Policy If you cancel

More than 60 days before retreat: Deposit retained; any other payments refunded.

30–60 days before retreat: 50% refund (excluding deposit).

Less than 30 days before retreat: No refunds available unless your spot is filled.

If we must cancel due to unforeseen circumstances (e.g. natural disaster, illness), all payments will be refunded in full. We are not responsible for any additional expenses incurred (flights, transfers, etc).

3. Travel & Insurance

Travel to and from the retreat location is your responsibility.

We strongly recommend purchasing travel insurance that covers illness, accident, travel delays, and cancellation.

4. Health & Safety

By attending, you acknowledge you are in a physical and emotional condition to participate in the retreat.

You are responsible for informing us of any relevant health conditions, allergies, or needs in advance.

This retreat is not a substitute for medical or psychological care.

5. Code of Conduct

This is a sacred, supportive, and inclusive space. Disruptive or disrespectful behaviour may result in your removal from the retreat with no refund.

Confidentiality is respected: What is shared in circle, stays in circle.

6. Liability Waiver

By booking, you release Cass and all facilitators from any liability for personal injury, illness, property damage, or loss incurred during the retreat.

7. Media & Photography

Photos or videos may be taken during the retreat. By attending, you consent to your image being used in future promotional material unless you notify us in writing beforehand.

8. Changes to Schedule

The retreat schedule and facilitators may be subject to change. Any updates will maintain the integrity and intention of the offering.

9. Facilitator Changes

If a facilitator becomes unavailable, we will do our best to replace them with someone equally aligned with the intention of the retreat.

10. Dispute Resolution

We aim to resolve any disagreements directly, through honest conversation and mutual respect, rather than legal action. Both parties agree to approach any issues in good faith before pursuing any other course.

11. Confidentiality of Shared Stories

Anything shared by other participants during the retreat — their stories, experiences, or personal details — stays at the retreat and is not to be repeated or shared elsewhere.

12. Cacao & Health Disclosure

Cacao can affect heart rate and blood pressure. If you have a heart condition, are pregnant, or are on medication (especially MAOIs or heart medication), please disclose this in advance so we can advise you appropriately.

13. Emergency Non-Attendance

If you're unable to attend due to a genuine emergency and are unable to find someone to take your spot, please contact us directly. These situations will be considered case-by-case, at our discretion, with care and compassion.